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| Staff shortage left elderly care home residents unable to go to toilet - Aden Court Care Home, Birkhouse Lane, Moldgreen, Huddersfield. |
Staff shortage left elderly care home residents unable to go to toilet
Aden Court Care Home, Birkhouse Lane, Moldgreen, Huddersfield.
Elderly care home residents were unable to use the toilet when they wanted because of a shortage of staff.
Aden Court at Moldgreen has been criticised following an inspection by the health watchdog.
Care Quality Commission (CQC) inspectors found a staff shortage meant residents who needed to be accompanied to the bathroom had to wait far longer than they should.
Residents’ bedroom doors were not always closed when they were being helped with bathing and showering.
Staff told CQC officials that they left them ajar so they could hear call buzzers from other rooms.
One resident had become trapped in their bedrails yet managers had not written a plan on how they would try and prevent it in the future.
Inspectors also raised a number of other issues. They included shortcomings in documenting and storing medicines.
The staff shortage had also meant one patient had not had their care plan reviewed for more than three months.
The home off Birkhouse Lane has been rated as “requires improvement” by the CQC.
Management at the home have vowed to recruit more staff in a bid to overcome some of the issues.
While it has been told to improve, the home was praised for its “warm and friendly” atmosphere.
A spokesman for the home said: “Nothing is more important to us than the health, safety and wellbeing of the people we support.
“Immediately after the inspection in September, we implemented a comprehensive action plan to address the areas raised by the CQC.
“This has included increasing staff numbers and appointing staff ‘champions’ to ensure high standards are consistently maintained at all times.
Read more Examiner
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